At Leriana, we aim to provide a smooth, secure, and transparent payment experience for all our customers. This policy explains the payment methods we accept, when payments are processed, and what you need to know about your transactions.
Accepted Payment Methods
All payment options are SSL encrypted, ensuring you always have a secure payment environment:
- Credit Card (Visa, Mastercard, Maestro, American Express)
- Apple Pay
- Google Pay
- Shop Pay
Currency
All transactions on our website are processed in GBP (British Pounds). If your card or payment method uses a different currency, your bank or provider will handle the conversion at their exchange rate.
Payment Processing
Payments are processed immediately when you place your order. You will receive an order confirmation email once your payment has been successfully processed. If the payment fails or is declined, the order will not be processed, and you will be notified immediately to try again or use a different payment method.
Security and Privacy
We take your payment security seriously. Here’s how we keep your transactions safe: All payments are encrypted and processed through secure third-party payment gateways. Leriana does not store credit card details or any sensitive payment information. Our website uses SSL encryption to protect all data transmissions.
Taxes and Fees
All prices listed on our website include applicable taxes unless otherwise stated. For international orders, customers are responsible for any customs duties or import taxes imposed by their country.
Failed or Declined Payments
If your payment is declined:
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Check that your payment details are correct.
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Ensure sufficient funds are available in your account.
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If the issue persists, contact your bank or payment provider for further assistance.
For any unresolved payment issues, please reach out to our support team at (email) for assistance.
Refunds for Payments
Refunds are processed to the original payment method used at checkout. For details on refunds and processing times, please refer to our Return & Refund Policy
Questions or Assistance
If you have any questions regarding payments or need help completing a transaction, our support team is here to assist you within 24-48 hours.
Contact information:
Store Name: Leriana
Address: 2 Lansdowne Road, Croydon London, CR9 2ER, United Kingdom
Email: Contact Form: Click here
Phone: +447418641733
Customer Service Hours: Monday to Friday, 9:00 to 5:00 PM (GMT)
Response Time: Our customer service will respond within 24 hours on business days.